Terms of Service
All display stand(s) are tested prior to shipment.
There are no exchanges or refunds once building has begun. There are no full refunds once shipped.
No refunds for any specialty or Custom orders.
All shipments are Expedited unless shipping upgrades are requested at the time of the order and included in the pricing and payment.
Any issues (late delivery, broken parts) will be addressed when a customer has made an inquiry, or for broken parts accompanied by a photo of damage.
All sizes and descriptions are approximate and are subject to change or availability of material at time of order. Measurements are generally accurate, however over time modifications are necessary to make display construction more efficient. In consideration of the weight approximates supplied, please understand that wood comes in a large variety of softwood species and vary from one display to another by 2 lbs or more. This is due to the density of the wood along with the total moisture content.
Construction begins within the next few business days after receipt of payment. It usually takes about 2 weeks before an order is shipped to a qualified address. You may request a faster build as sometimes I do have rush spots reserved specifically for this reason.
Shipments can be made for any address in Continental North America along with any area currently serviced by either Canada Post or USPS in the USA. Shipments can also be made by Canada Post to many other countries around the world but must be priced separately first as most shipping costs are well above the price of the display stand(s).
You can also pick up your order in Edmonton, this is encouraged as a cost savings to the customer. A pre-arranged time Monday to Friday 9a to 5p can be worked out. Other times must be arranged in advance.
The display stands are available in various sizes and styles; are unpainted Natural wood; pre-designated colours (2 coats paint and 1 coat of urethane on the shelves); or just Clear Coat (Urethane) with a double coat.
Color is not meant to make the display itself stand out, but to compliment the products you are selling. Thus there are no medium colors to choose from. Darks or Lights are best for contrast to help your products jump off the display.
Here’s a list of current colours offered: White, Black, Tan, Ocean, Passion, Canary, and Smoke. Others are being added as they become available.
Due to the nature of natural pine - knots, small notches, small knot holes of 3/8" or smaller, heavy or light grain effects, etc. are random. They reflect the beauty of this soft but durable wood and are viewed as an attraction of using a natural product. If you don’t like grain and knot effects, consider painting the wood Tan at it’s the closest colour to Natural wood but eliminates all the distraction of Natural wood highlights.
All items are handmade and measurements are close approximates within 0.25". Measurements can vary from time to time. Inquire first if you are unsure of exact sizing for your product(s) to fit within the suggested size.
Custom orders are accepted by prior arrangement with agreed upon pricing and delivery. A confirmation from the customer of acceptance of any plan specifics in advance of building is necessary.
Payment methods accepted: